Trenell’s Rescue Auto
Trenell’s Rescue Auto provides roadside tire change services to assist customers experiencing flat or damaged tires.
By requesting tire service, the customer agrees to the following terms.
Spare Tire Requirement
Customers requesting a tire change must provide a usable spare tire and the appropriate tools required for installation unless premium tire pickup service has been requested.
Trenell’s Rescue Auto is not responsible for issues related to spare tires including:
• Flat spare tires
• Damaged spare tires
• Incorrect spare tire size
• Unsafe spare tire conditions
If the spare tire cannot be safely installed, the technician may recommend alternative services such as tire replacement or towing.
Lug Nut & Wheel Condition
Some vehicles may have damaged or worn lug nuts, wheel studs, or rims that make tire removal difficult.
Trenell’s Rescue Auto is not responsible for damage related to:
• Stripped or seized lug nuts
• Broken wheel studs
• Rusted or stuck wheels
• Damaged rims
If the tire cannot be safely removed due to these conditions, additional services may be required.
Vehicle Jacking Disclaimer
Roadside tire changes require lifting the vehicle using professional jacks or lifting equipment.
Customers acknowledge that vehicles with structural damage, improper lifting points, or unsafe ground conditions may present additional risks.
Trenell’s Rescue Auto is not responsible for damage related to improper vehicle lifting points or unsafe vehicle conditions.
Unsafe Service Conditions
Technicians may refuse or delay tire service if the location is considered unsafe due to:
• Traffic hazards
• Poor road conditions
• Extreme weather
• Unstable ground surfaces
Customer safety and technician safety are the highest priority.
Customer Authorization
By requesting tire change services, the customer authorizes the technician to perform the tire service and acknowledges the risks associated with roadside tire replacement.
Customer Name
Vehicle Make / Model
Service Location
Date of Service